BAP Grills ("we," "us," or "our"), operated under BAP Hauling LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our grill cleaning services.
Information We Collect
When you book a service or contact us, we may collect:
- Contact information: name, email address, phone number
- Service address: the location where cleaning services will be performed
- Payment information: processed securely through Square or Venmo (we do not store your card numbers or bank details — these are handled directly by Square/Venmo's secure systems)
- Communication records: messages, emails, or texts you send us regarding bookings or service requests
How We Use Your Information
We use the information we collect to:
- Schedule and complete grill cleaning services
- Communicate with you about appointments, quotes, and service updates
- Process payments through Square, Venmo, or cash
- Improve our services and respond to customer inquiries
- Send occasional updates about promotions or seasonal offers (only if you've opted in)
How We Protect Your Information
- Payment processing is handled by Square and Venmo, both of which use industry-standard encryption and security practices. We do not have access to or store your full payment card details.
- Your contact and service information is kept confidential and is only used for the purposes of scheduling and completing your service.
- We do not sell, rent, or trade your personal information to third parties.
Information Sharing
We do not share your personal information with outside parties except:
- When required by law
- With service providers that help us operate (e.g., Square for payment processing)
- With your consent
Cookies & Website Analytics
If our website uses cookies or analytics tools (such as Google Analytics) to understand site traffic, this data is anonymized and used only to improve our website experience. You can disable cookies through your browser settings at any time.
Your Choices
You can:
- Request to see what information we have on file for you
- Ask us to correct or delete your information
- Opt out of promotional communications at any time
Children's Privacy
Our services are intended for use by adults booking on behalf of a household or business. We do not knowingly collect personal information from children under 13 through our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- Email: bryce@bapmarketing.com
- Phone: (970) 846-8962
- Business: BAP Grills, operating under BAP Hauling LLC
- Service Area: Steamboat Springs, CO